• Declaration and Previous Consent of our Privacy Policy

  By accepting this Privacy Policy, you are authorizing STEAMSHIP to detain the brand MOVEWINE and the exploration rights associated to the brand “MOVEWINE”, so that we can process your personal data contained in the application form available in the website www.movewine.pt , whom you confirm to be entitled, as well as the data related to your commercial and contractual relationship, and its management in the terms under this Privacy Policy.

   

  Also declares:

• Being consent and fully informed that the processment of your personal data, include all the operations performed about the data provided by you, by automated means, or not, with the following goals: improve the websites performance and features (including in the cases where your data will be aggregated and processed in a statistical way, and cannot be identified by any other third party, to whom they are provided); improve and customize the supplied services, process the transactions related to you; contact you by e-mail, text messages or by phone to inform you about your orders , upgrades about your transactions and orders as well as new products or services; interact with you through social media and/or use and/or reproduce your content publicly available where you have referred to or used a ”tag/hastag”, referring to us, to our brand or to our products or services;

• Accept and consent that your data may be supplied to entities to whom STEAMSHIP might resort, as subcontractors, with the aim to proceed to a research and analyze about the provided services; as well as manage contest, promotions or consumer researches or market studies; and, that you have been informed that your data will not be sold, exchanged, transferred or given to any other company that does not belong to steamship, and your data will not be processed with any other intention then the one described above.

• Be aware that your data will be saved during the all the time that you intend to be in STEAMSHIP’s the data base and intend to benefit of the advantages of being in this data base.

• Accept and consent the unrestricted use and reproduction, by STEAMSHIP, of your public content available and/or posted in social medias where you have referred specifically and explicitly, or used a “tag-hastag” about STEAMSHIP, or about our brands, products or services.

• Be aware that in terms of applicable legislation, you may pit, limit, amend or request the erasure related to your data treatment related to one or some of the purposes explained above, by sending a request to the e-mail address: customercare@movewine.pt, as well as having the right to lodge a complaint with the relevant authorities; and

• Present the contentment in a independent and willingly form and be at least 16 years old.
  
  Steamship means STEAMSHIP – Organização dos Transportes, Sociedade Unipessoal, Lda.
  
  Steamship considers your privacy a very serious matter. We are committed to maximize your experience with our website and social media platform, in a safe environment. Our policy will process and protect your data. This privacy policy explains how we collect, protect, use and share your information, online and offline, expecting to bring you more confidence in STEAMSHIP and improve your experience with us. Please note that this privacy policy applies to information collected by STEAMSHIP only and does not apply to information that you have submitted in other websites or social platforms administrated by other entities or organizations to whom we could remit.
  
  Please read carefully the terms bellow.
   

• Your data
  This website does not collect personal information about you, unless you voluntarily supply it us. This means that we won’t know your name, e-mail, or any other personal information just because you entered in our site, unless you a reservation or you have accessed to the website through a link sent by e-mail by us.
  
  We only collect your data when and if you complete a reservation in our website. By completing a reservation in our website, we will ask you to introduce your name, address, phone number, e-mail, and other important information.
  
  Note that by supplying us with your personal information in the terms described in this privacy policy, you are giving us your consent to use it with the purposes where referred.
   

• Use of your personal data
  Any data that you supply to us, may be used in the following ways:
  Personalize your experience with us;
  Improve our website in the services and available resources;
  Improve our services to the overall costumer;
  To process the transactions related to you;
  To contact you;
  Administrate a contest, promotion, search or other resource
  
  Your data, public or private, will not be sold, exchanged, transferred or given to any other company outside of STEAMSHIP, for any other reason, without your consent, allowing only that use or access to any benefits offered by steamship.
  
  Nonetheless, for your convenience and so that you can benefit of all the advantages and promotions offered by STEAMSHIP worldwide, Steamship informs that your data will be transferred to operational companies established in the territory where STEAMSHIP is present, by direct exploitation, or by companies to whom STEAMSHIP has authorized it operation through representation, distribution, license, or franchising.
  
  We can also use and supply grouped and statistical information to a third part to motorize the use of our website, with the aim to help us develop our services. All data used should not include information that may be used to identify any person.
  
  The contact data given by you may be used to send you information and updates related with your orders, transactions, in addition to receive occasional updates from STEAMSHIP, and information related to the products or services.
   

• Protection of your data
  From time to time, we may also supply your data to our customer service agency with the purpose to analyze and search, so we can motorize and improve the services we provide.
  We and/or our subcontractors may contact you by post, e-mail, or telephone to ask you for your opinion about our products and services.
  Note: If, at any moment, you want to cancel your subscription of future e-mails, we will include detailed cancellation instructions, in the bottom of each e-mail.
  We follow the industry patterns to protect your details during a transmission, and, once received it, we implement several measures to keep the safety of your personal data.
  HOWEVER, YOU MUST BE AWARE THAT ANY TRASMISSION METHOD OR ELETRONIC STORAGE IS 100 % SAFE.
  FOR THIS REASON, BY THE MAXMUM EXTENT ALLOWED BY LAW, WE CAN NOT BE RESPONSIBLE FOR ANY COMPLAINS, LOSSES AND DAMAGES, INCLUDING WITHOUT LIMITATIONS, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENT OR CONSEQUENCIAL LOSSES OR DAMAGES OCCURRED BY YOU OR ANY OTHER USER RELATED WITH INFORMATIC FRAUD, RISKS OR ANY OTHER INFACTION OR CIRCUMSTANCE WICH YOUR INFORMATION ARE ACCESSED OR SHARED WITHOUT OUR EXPLICIT AUTHORIZATHION.
   

• COOKIES
  We can use technology like “cookies” to register session information, collect visits and access to details in our website that allow us to continue to improve our services and give better and more useful resources to the users of our website.
  Cookies are pieces of information that are usually used by many sites with the aim to track the registers that may help, for example, remember your preferences.
  One cookie by itself does not identify personally any user/visitor.
   

• How you should ensure your safety
  For your privacy, we advise you to not include any personal data, in particular sensitive or confidential data in the e-mails that you send to us. Please do not send to us by e-mail any card numbers or any sensitive personal information.
  We do not collet personal information of minors. As a mother/father or legal responsible do not allow your children to send us personal information without your permission.
  WE ARE NOT RESPONSIBLE FOR IDENTIFIATION DATA OR OTHER INFORMATION THAT YOU CHOOSE TO SEND IN FORUNS AS AN COMMENTARY AREA OR ANY OTHER PUBLIC AREA THAT WE ADMINISTRATE OR RUN.
   

• SHARE OF INFORMATION WITH A THIRD PARTY
  We don’t sell, commercialize or transfer to any third party your personal data.
  This does not include trustable third parties that help us run our site, applications to mobile devices, conducting our business or proving services to our clients, as long as agree to maintain this information confidential. We can also share your information when we believe that release comply with the law, to impose our policy of the website and protect our rights, propriety and safety.
  Nonetheless, visitors’ data no-personally identifiable may be given to other parties with marketing publicity aims and other purposes.
   

• Connection to Third Parties
  Please note that even though we run this website, you may also be sent to websites of other companies. Occasionally, at our discretion, we can include or offer products or services of third parties in our website or social platforms. This third parties website´s have privacy policy separate and independent. This policy is not administrated neither controlled by steamship, so that steamship does not take any responsibility by thee content and activities of that websites. However, we try to protect the integrity of our website and of our platforms and we appreciate that you contact us if you want to give us your feedback about the website and the social platforms. We also advise you to read carefully the terms and conditions and the policy privacy of this third parties websites before submit any information or personal data.
   

• Your Consent
  By using our website and social platform, you agree with the privacy policy.
   

• Data Retention
  We must refer that your personal data will be conserved by a maximum period of ten years after the last booking has been made.
   

• Your Rights
  Once we want to grantee that you are aware of your rights accordingly to the applicable law, we want to inform you that:
  Your data belong to you. Consequently, you have the right to rectify, limit, delete and oppose to the treatment of your data, as well as, obtain this data with STEAMSHIP.
  We will make every effort to keep your personal data updated and protected accordingly with the best industry standards.
  You have the right to submit a complain to the competent local data protection authority. In Portugal, this authority is Comissão Nacional de Proteção de Dados (“CNPD”. More information about CNPD may be obtain through the website www.cnpd.pt
   

• Alterations in our Privacy Policy
  We have the right to update this privacy policy periodically. We will inform if we proceed to any changes about the privacy policy through our website and we will also share an announcement through the contact means indicated. The continued use of our website, application and services and offered resources after that announcement will come to effect and your agreement with those alterations.
   

• Contact us
  If you have any doubt about this Privacy Policy or if you pretend to exercise any one of your rights aforesaid, please contact us:
  Phone: +351 229 363 640 (Call to Portuguese Phone Network)
  Email: customercare@movewine.pt

The request of the services on the website Movewine.pt, are subject to the conditions described below.

These terms and conditions of use regulate access to this site as well as the way of its use, please read carefully.

By registering on this site, you expressly accept without any reservation these terms and conditions of use, as well as any indication, restriction or standard that may be fixed in relation to specific sections or services of this site.
 

1. General Conditions

The present general contractual conditions, or other particular conditions that may be established, regulate the relations between the company STEAMSHIP Organization of Transport, Soc. Unip. Lda., Headquartered at Travessa Álvaro Castelões nº 79 1º s / 3, 4450-044 Matosinhos, Portugal, NIF 507393350, hereinafter referred to as Movewine.pt and the third parties using the website Movewine.pt, hereinafter referred to as as customers. "Service" means the service which is the subject of the purchase agreement.
 

2. Acceptance of conditions

By using the services provided by Movewine.pt, the customer acknowledges and accepts that all terms and conditions established in these general conditions will apply.
 

3. Prices and Availability

All prices quoted are in € (Euros) and do not include VAT at the legal rate in force, if applicable the customer will be able to see the total cost when simulating the service, before making the payment.

However the purchase will always be made in € (Euros).

Prices shown may change without notice.

Orders will be executed on a first-come, first-served basis and, in the event of any temporary or even definitive disruption of the service, the customer will be duly advised.
 

4. Taxes

The value of VAT can be deducted for public or private companies with legal registration.

To do so, you must complete the NIF / EORI previously at the time of registration on the website Movewine.pt.

You can change the billing information in your customer area at any time.

International shipments, except for certain exceptions, are exempt from VAT under Article 14 (1) (b) of the CIVA.
 

5. Contents

The description, image, and any other information displayed on Movewine.com, can be changed without prior notice.

We are not responsible for any typographical or arithmetic errors that may appear on our website.
 

6. Transit Time

As a rule, delivery may take place within 24 hours to 72 hours for destinations in Europe and 7 to 15 days for the rest of the world. Exceptions may occur to others, such as natural disasters or other factors.

The delivery period begins only after collection of the goods.

Contact us to know the average term for your destination.
 

7. Unavailable Customer

After attempted delivery and if you can not receive the product within the established times, a new delivery can be scheduled and an additional cost may be charged.
 

8. Shipping Minimus

The service is optimized for boxes in 6-bottle modules.

However we do offer one bottle (Magnum 1,5L) worldwide to our customers.

In the case of Europe, we can consider the minimum to send 3 bottles.

We only ship to the countries listed on our site.

The amount to be charged for the service will be calculated automatically when the purchase is made and will vary according to the place of delivery and the quantity of bottles in question.
 

9. Packaging

As a delicate product, Movewine.com has developed special packaging in reinforced carton for the transport of bottles, in order to effectively protect its contents. These packages are composed of an inner carton in spherovite that creates an air box between the bottle and the outer carton minimizing the possible impacts during the route that can cause damages in the product.

This packaging is environmentally friendly.

For more information on the 100% Movewine.com Special Packaging. please contact us at info@movewine.pt.
 

10. Payment

The customer will have at his disposal the following types of payment:

• "PayPal (Visa, Mastercard, American Express, Discover ...)

Should opt for one of them, according to your preference.

All orders whose confirmation of payment is not confirmed will be canceled on the following business day.
 

11. Product Receipt

All products sent by Movewine.com must be examined immediately upon receipt.

If any imperfection or damage to the product is detected, you may return it to the transport company by noting these circumstances in the carrier's document and clearly explaining the reason for the return in the delivery note accompanying the product, failing such registration and verification on the delivery to movewine.com disclaims any liability in replacement or refund.

In addition, you must take photographs of the damage and immediately report our services to info@movewine.pt, in order to resolve the incident as quickly as possible. We will try to replace the wine you have purchased. If this wine is not available we will contact you to send a similar wine or to ensure a refund.
 

12. Cancellation of Orders

Orders can be canceled at no cost provided it is made before the wine is collected.

After the wine is collected, if a cancellation request is received, it will be treated as abandoned product.
 

13. Returns

We do not accept returns that derive from any defect of the wine, Movewine.pt is only responsible for the transport and not for the content.

If you want to return your wine, you should contact the store where you purchased it.

14. Legal Imposition

Movewine.com is not responsible for shipments made to countries where the respective law does not allow the entry of alcoholic beverages, being the responsibility of the client to seize the respective order, except countries that are mentioned in our tariff.
 

15. Causes of Force Majeure

Movewine.pt shall not be liable for contractual changes and damages resulting from such changes, which may result from force majeure situations, such as blocking telecommunications, natural disasters, blocking means of transport, strikes, as well as legislative or regulations rendering the rendering of services provided for in these general conditions wholly or partially impossible.
 

16. Cancellation of applications

Movewine.com reserves the right to cancel orders that originate incorrect values ​​for computer errors, returning immediately the amounts paid by customers.

Movewine.com is not liable for damages that may arise from interferences, omissions, interruptions, computer viruses, malfunctions or disconnections of your software, as well as on clients' computer equipment, as well as blockages and overloads in Internet browsing, or intrusions in your data that is not your responsibility.
 

17. Blocked Access

Movewine.pt reserves the right to block access by any users who use the Movewine.pt site in an abusive or irregular way or that in any other way constitute a current or potential threat to the normal operation of the site to Movewine.pt or to third parties.
 

18. Final provisions

In the event that one or several provisions of these General Conditions of Contract are declared void, the rest of the provisions will continue to apply.
 

19. Disputes

All disputes arising from the interpretation or execution of this Agreement shall be settled by the Judicial Court of the Comarca de Matosinhos, with express waiver of any other dispute.
 

20. Requests for information

For clarification of any doubt, request for additional information or sending of suggestions, do not hesitate to contact us at info@movewine.pt.